Great Customer Service Makes All The Difference

Everyone hears about the continuing nightmare of dealing with unprofessional trades people. It’s a well known fact that high quality service is hard to find in today’s fast paced world.

Each and every SPAC staff member from the office secretary through to the professional field installers have one key focus, and that is to deliver the best possible customer experience through every engagement. Whether it is answering a phone, or servicing a commercial air conditioning installation, the Sydney Pacific Air Conditioning (SPAC) team are measured on their positive customer interactions. That is why after 25 years of operation, SPAC have become one of Sydney’s most reliable Heating, Ventilation and Air-Conditioning (HVAC) providers.

When We Perform Well, Our Customers Benefit

As every technician has the proper experience and training, all with a commitment to premium customer service, you are assured of getting the best possible result. Whether you are a commercial building manager, strata-manager in a large multi-unit commercial dwelling, or a home owner with a split-system air conditioning unit, you will always be assured of respectful, on-time service at the best possible price.

Our Committed Benefits Include:

  • 7×24 Emergency Response Service
  • Rapid Response to all calls
  • Only utilising trade qualified and experienced technicians who are properly qualified with applicable licenses and individual accreditations
  • All labour and parts are guaranteed
  • Advanced service management software for accurate job tracking and scheduling
  • Modern Service fleet carrying an extensive range of generic spare parts
  • Conformance to safe work procedures following necessary OH&S requirements.

Contact us today to discuss your HVAC needs. You’ll be happy you made the professional choice.

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